Frequently asked questions
Common questions about the Group, our companies, and our products.
What is The Felix Group?
The Felix Group is a parent organisation based in Perth. It owns specialist companies such as Felix SCC, Felix Software, and Felix IT Support, and sells products such as Currello under the Group. The family will continue to grow as new companies and products launch.
Where should I go for NDIS Support Coordination and Connection Services?
NDIS Support Coordination and Connection Services in Western Australia, Australia are delivered by Felix SCC. Visit https://felixscc.au or email contact@felixscc.au to talk about a plan or referral.
What is Currello?
Currello is a SaaS product sold by The Felix Group — cases, workflows, clients, and staff for Australian care and disability organisations. It is a product name, not a separate company. Learn more at https://currello.au or start at https://app.currello.io.
What is Felix Software?
Felix Software is The Felix Group’s software development and consultancy company — custom systems, platforms, and advisory work. Start via the Software Development page on this site, or contact the Group for an introduction.
What is Felix IT Support?
Felix IT Support is The Felix Group’s IT support company for Perth small and medium businesses — workstations, Microsoft 365, networks, and cloud operations. Visit the IT Support page on this site to learn more.
Do you provide IT support in Perth?
Yes. Felix IT Support serves Perth SMBs on day-to-day technology operations. Use the IT Support or contact page to start a conversation.
How do I contact The Felix Group?
Email contact@thefelix.group or use the contact form on this site. For NDIS Support Coordination and Connection Services, Felix SCC is usually the best first contact (https://felixscc.au).
Is Felix Group an NDIS registered provider?
NDIS provider registration and Support Coordination and Connection Services sit with Felix SCC, not the parent Group website. See https://felixscc.au for current registration status and how to engage services in WA.
Where is the Group based?
We are based in Perth, Western Australia, and serve organisations and communities across Australia through our companies, products, and remote-capable technology.
Can family members or carers be involved when someone needs support?
Yes — Felix SCC works with participants, families, and carers (with appropriate consent) for Support Coordination and Connection Services in Western Australia. Start with Felix SCC for those conversations.
How does The Felix Group work with other providers?
We collaborate with providers and stakeholders. We are here to help and resolve challenges together — not to compete for competition’s sake.
Still have questions? Contact The Felix Group, or reach Felix SCC / Felix Software / Felix IT Support directly.
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