NDIS Support Coordination

Our NDIS support coordination services represent the gold standard of NDIS support across Australia. Based in Perth, Western Australia, we don't just manage plans — we champion dreams, navigate complexities, and unlock possibilities for every participant we serve.

What is NDIS support coordination?

NDIS support coordination is a Capacity Building support funded through your NDIS plan. It helps you understand and implement your plan, connect with providers, build your support team, and work toward your goals. A good support coordinator is your advocate — someone who knows the system, understands your needs, and puts you at the centre of every decision.

Level 2 and Level 3 specialist NDIS support coordination

Felix Group delivers both Level 2 Support Coordination and Level 3 Specialist Support Coordination:

• Level 2 Support Coordination — helps you implement your plan, resolve barriers, connect with providers, and build capacity to coordinate your own supports over time.
• Level 3 Specialist Support Coordination — for participants with complex needs requiring higher-level expertise to manage challenges, coordinate multiple services, and navigate crisis situations.

Not sure which level you need? We can help you review your plan and explain what funding is available. Visit our FAQ page or contact us for guidance.

How we support your NDIS journey

From initial plan implementation to ongoing reviews, our coordinators support you at every stage:

1. Understanding your plan — we explain your funding categories, budgets, and how to use them effectively.
2. Connecting with providers — we help you find and engage trusted NDIS providers matched to your goals.
3. Building your support team — we coordinate allied health, community access, daily living, and specialist services.
4. Plan reviews — we help you prepare evidence, document outcomes, and advocate for appropriate funding.
5. Ongoing advocacy — we resolve barriers, manage transitions, and keep you informed every step of the way.

NDIS support coordination in Perth

Our primary service area is the Perth metropolitan region and greater Western Australia. We know the local provider landscape, understand regional challenges, and can meet participants in person across Perth suburbs including Fremantle, Joondalup, and the Peel region.

Learn about our Perth services →

Why choose Felix Group?

Our coordinators combine deep industry expertise with genuine compassion, ensuring that your NDIS journey is not only compliant and efficient, but truly transformative. We leverage proprietary technology platforms to provide unprecedented transparency, real-time updates, and seamless communication, while our human-centred approach means you'll always have a dedicated advocate in your corner.

Our track record speaks for itself — consistently high participant satisfaction, strong regulatory compliance, and most importantly, real outcomes that matter to the people we serve.

Who is NDIS support coordination for?

NDIS support coordination may be right for you if you:

• Are new to the NDIS and need help understanding your first plan
• Have a complex plan with multiple providers to coordinate
• Are approaching a plan review and want advocacy support
• Need help finding suitable providers in your area
• Are experiencing barriers accessing or using your NDIS funding
• Want a dedicated advocate who puts your goals first